BCASemester 32025-26Business CommunicationBBC303

Business Communication (BBC303) - AKTU Question Paper 2025-26

BCA · Semester 3 · Free PDF Download

This is the official AKTU Business Communication Previous Year Question Paper for BCA Semester 3, academic session 2025-26. Published by Dr. A.P.J. Abdul Kalam Technical University (AKTU/UPTU), Lucknow. Free PDF download — no login required.

Course:BCA

Semester:Semester 3

Session:2025-26

University:AKTU / UPTU

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Questions Asked in 2025-26

Business Communication (BBC303) — complete question paper · 70 marks · 3 Hours

Section AAttempt all q u e s t i o n s i n b r i e f . 2 x 07 = 14

a
Define communication. 1
b
Suggest practical managerial strategies to overcome psychologi cal and organizational barriers
c
Explain the principles of su ccessful oral communication. 2
d
Explain the role of tone, clar ity, and feedback in oral communication. 2
e
Discuss the importance of business correspondence in organizat ional communication
f
Discuss the steps involved in m aking an effective presentation. 4
g
How does tone play a critical r ole in complaint handling. 5

Section BAttempt any three o f t h e f o l l o w i n g : 7 x 3 = 21

a
Communication is often calle d the backbone of management. Examine this statement by explaining how communication influences plann ing, organizing, leadership, and control functions
b
Compare verbal and non verbal communication. Highlight their characteristics, advantages, and limitations in business situations
c
Describe the principles of effective letter writing. Illustr ate how these principles improve clarity and goodwill
d
Explain different types of listening and their importance in group discussions and interviews
e
Discuss sales letters as a persuasive communication tool. Ex plain the elements that make a sales letter effective

Section CAttempt any one p a r t o f t h e f o l l o w i n g : 07 x 1 = 07

a
Discuss the role of communication in the modern workplace. H ow has the shift toward digital platf orms changed workplace communicat ion practices
b
Describe the process of communication in detail. Identify po ssible points of breakdown at each stage and explain how they affect message effectiveness
a
Written communication is considered more formal and permanen t than oral communication. Critically ana lyze this statement with suit able examples
b
Non verbal communication often speaks louder than words. Dis cuss this statement with reference to body language, facial expressions, and paralanguage in professional interactions
a
Write a detailed note on repor t writing. Explain the parts of a report and discuss how reports support managerial decision making
b
What is a Statement of Purpose. Explain its significance in job applications and higher education admissions
a
What is group discussion. Explain its objectives and evaluat e the role of communication skills in performing effectively in a group discussion
b
Describe the process of conducting a formal meeting. Explain how notices, agendas, and resolutions contribute to meeting effectiveness
a
Describe consumer grievance letters. Explain how clarity and factual presentation strengthen grievance communication
b
Write a detailed note on business reports. Explain the layou t, types, and importance of feasibility and investigative reports in organiza tional decision making

Question text is extracted from the official AKTU question paper PDF above. Hindi translations are omitted — every question is printed in English in the original paper. Last verified: 2026-08-23.

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