B.TechSemester 82023-24Quality ManagementKOE085

Quality Management (KOE085) - AKTU Question Paper 2023-24

B.Tech · Semester 8 · Free PDF Download

This is the official AKTU Quality Management Previous Year Question Paper for B.Tech Semester 8, academic session 2023-24. Published by Dr. A.P.J. Abdul Kalam Technical University (AKTU/UPTU), Lucknow. Free PDF download — no login required.

Course:B.Tech

Semester:Semester 8

Session:2023-24

University:AKTU / UPTU

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Questions Asked in 2023-24

Quality Management (KOE085) — complete question paper · 100 marks · 3 Hours

Section AAttempt all q u e s t i o n s i n b r i e f . 2 x 10 = 20

a
Define Quality and Quality management. 02 1
b
Explain claim analysis. 02 1
c
Describe quality function. 02 2
d
Outline Appraisal cost. 02 2
e
Describe control chart’s upper co ntrol limit (UCL) and lower c ontrol limit (LCL)
f
Explain the role of control char ts in quality analysis applications. 02 3
g
Describe reliability with example. 02 4
h
Describe Defect identific ation and resolution. 02 4 i. Contrast need of Quality management system. 02 5 j. Define Quality Audit. 02 5

Section BAttempt any three o f t h e f o l l o w i n g : 3 x 10 = 30

a
Describe the Quality concept in design. Explain the process of the “review of design”
b
Explain Quality function and th e process of deployment of qu ality function in an organization
c
Explain the construction of R c harts. Discuss with some example. 10 3
d
Explain “zero-defect”. Explain the role of zero defect polic y in achieving the highest standards of quality
e
Describe Quality Audit a nd its types in detail. 10 5

Section CAttempt any one p a r t o f t h e f o l l o w i n g : 1 x 10 = 10

a
Discuss the TQM Modern concept. Explain the dimensions of th e quality
b
Discuss the following terms Quality in sales and services 2) Guarantee 3) Analysis of claims
a
Contrast the statement “Quality is free”. If some organizati on is investing capital to achieve quality standards then how quality is free in long run
b
Contrast the role of human Factor in quality Attitude of top management. Also explain how the leadership attitude of top mana gement affects quality
a
How does the acceptance sampli ng by variables differ from th at by attributes? Explain
b
Explain the construction of P c harts. Discuss with some example. 10 3
a
Illustrate MTTF (Mean Time To failure), MTTR (Mean time to r epair) and MTBF (Mean Time between failures). Let the failure rate of a railway engine is 0.0002 failure/hr. Find MTTF of the railway engine
b
Illustrate the defect managem ent process. Explain the variou s steps involved the defect management process
a
Describe ISO 9000 family. Describe the ISO8402, 9000, 9001, 9002, 9003 and 9004 in detail
b
Describe JIT approach to mini mize the waste in manufacturing. Explain the need of JIT

Question text is extracted from the official AKTU question paper PDF above. Hindi translations are omitted — every question is printed in English in the original paper. Last verified: 2026-08-23.

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