BBASemester 32025-26Soft Skills 2BBA305
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Soft Skills 2 (BBA305) - AKTU Question Paper 2025-26

BBA · Semester 3 · Free PDF Download

This is the official AKTU Soft Skills 2 Previous Year Question Paper for BBA Semester 3, academic session 2025-26. Published by Dr. A.P.J. Abdul Kalam Technical University (AKTU/UPTU), Lucknow. Free PDF download — no login required.

Course:BBA
Semester:Semester 3
Session:2025-26
University:AKTU / UPTU

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Questions Asked in 2025-26

Soft Skills 2 (BBA305) — complete question paper · 70 marks · 3 Hours

Section AAttempt all q u e s t i o n s i n b r i e f . 2 x 7 = 14
  • a
    What is meant by business communication? 2 1
  • b
    Mention one technique to overcom e communication barriers. 2 2
  • c
    What is meant by business writing? 2 2
  • d
    What is the importance of reco mmendations in a report? 2 3
  • e
    Define an analytical report. 2 3
  • f
    What is meant by an agenda in a meeting? 2 4
  • g
    What is video conferencing? 2 5
Section BAttempt any three o f t h e f o l l o w i n g : 7 x 3 = 21
  • a
    Explain different models of communication. 7 1
  • b
    Describe the structure of a formal business letter. 7 2
  • c
    Explain the difference betwee n informational and analytical reports. 7 3
  • d
    Discuss different types of m eetings and their importance. 7 4
  • e
    Describe the structure of a n effective job application letter. 7 5
Section CAttempt any one p a r t o f t h e f o l l o w i n g : 7 x 1 = 7
  • a
    A company’s departments work in isolation, causing project d elays. Analyse the situation and s uggest how effective business communication can improve coordination
  • b
    A supervisor communicates ins tructions only verbally, leadin g to confusion. Suggest appropriate communication methods to ensure clarit
  • a
    A new business wants to contac t multiple suppliers for quota tions. Explain how inquiry letters shoul d be drafted to create a profe ssional image
  • b
    Miscommunication occurs due t o verbal instructions within departments. Explain how memos can improve internal communication
  • a
    A report submitted by a trainee lacks structure and clarity. Analyse the issue and suggest how to improve report format and content
  • b
    Executives avoid reading lengthy reports. Explain how effect ive documentation techniques can improve readability. SOFT SKILLS -2
  • a
    Employees hesitate to express opinions during meetings. Explain how interper sonal communication te chniques can encourag e participation
  • b
    Meetings consume excessive time but produce no results. Explain how effective meeting management can improve outcomes
  • a
    An employee writes casual emails to international clients. Explain how email etiquette affects organizational image
  • b
    A fresher sends the same resume to all companies and gets no response. Explain how resume customization improves employability

Question text is extracted from the official AKTU question paper PDF above. Hindi translations are omitted — every question is printed in English in the original paper. Last verified: 2026-08-23.

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